Introduction
At Lanka Tour Host (Pvt) Ltd., we are committed to providing exceptional destination management services while prioritizing the health, safety, and well-being of our clients, employees, contractors, and the communities we serve. This Health and Safety Policy outlines our dedication to maintaining the highest standards of health and safety across all our operations, including airport transfers, day tours, and round tours.
Objectives
- To ensure the safety and well-being of our clients, employees, contractors, and the public throughout all stages of their travel experience.
- To comply with all applicable health and safety laws, regulations, and industry standards, both locally and internationally.
- To continuously improve our health and safety performance through proactive risk management and employee involvement.
- To foster a culture of safety awareness and responsibility among all stakeholders.
- To integrate health and safety considerations into all aspects of our business operations, from planning to execution.
Responsibilities
Management
- Provide strong leadership and allocate necessary resources to support the implementation of this Health and Safety Policy.
- Establish and maintain effective health and safety management systems tailored to the diverse nature of our destination management services.
- Ensure compliance with all relevant health and safety laws, regulations, and industry standards, including those specific to transportation and tourism.
- Conduct regular reviews and assessments of health and safety performance, and implement necessary improvements based on findings.
- Communicate the importance of health and safety to all employees, contractors, and clients, and encourage active participation in safety initiatives.
Employees
- Take personal responsibility for their own health and safety, as well as that of their colleagues, clients, and the public.
- Adhere to all health and safety policies, procedures, and instructions provided by the company, and report any concerns promptly.
- Participate in health and safety training and awareness programs as required to enhance their understanding of risks and control measures.
- Actively contribute to the identification and mitigation of hazards and risks in the workplace, and adhere to safe work practices at all times.
Hazard Identification and Risk Management
- Identify and assess hazards associated with our destination management services, including transportation, day tours, and round tours, and implement appropriate control measures to eliminate or minimize risks.
- Regularly review and update risk assessments to reflect changes in operations, external factors, and regulatory requirements.
- Provide appropriate personal protective equipment (PPE) and ensure its availability, proper use, and maintenance where necessary.
Emergency Preparedness and Response
- Develop and maintain comprehensive emergency response procedures tailored to various scenarios, including accidents, medical emergencies, natural disasters, and other unexpected events.
- Conduct regular drills, simulations, and training exercises to ensure preparedness and familiarize employees with emergency procedures.
- Provide clear instructions and guidance to employees, contractors, and clients on emergency protocols and how to respond effectively in crisis situations.
Communication and Consultation
- Foster open communication channels for reporting health and safety concerns, incidents, and near misses, and encourage employees and stakeholders to raise any safety-related issues promptly.
- Consult with employees, contractors, clients, and relevant authorities on health and safety matters to identify potential hazards, assess risks, and implement effective controls.
- Ensure that health and safety information is communicated effectively to all stakeholders through various channels, including training sessions, meetings, signage, and written materials.
Continuous Improvement
- Monitor and evaluate health and safety performance regularly to identify areas for improvement and opportunities for enhancing safety practices.
- Investigate incidents and near misses thoroughly to determine root causes and implement corrective and preventive actions to prevent recurrence.
- Encourage feedback and suggestions from employees, contractors, clients, and other stakeholders for improving health and safety processes and procedures.
- Continuously seek to enhance our health and safety management systems and performance through innovation, collaboration, and best practices.
Conclusion
At Lanka Tour Host (Pvt) Ltd., safety is paramount in everything we do. By adhering to this Health and Safety Policy and working together as a team, we can ensure the safety and well-being of everyone involved in our destination management services. Let’s commit to safety excellence and provide unforgettable experiences for our clients while keeping safety at the forefront of our operations.
